Policies

a few gentle notes on exchanges, returns, delivery and care, so you always know what to expect when you shop with us.

🔁  Exchange Policy

We only offer exchanges for items that are defective, damaged, or if the wrong item was received. Exchange requests must be made within 3 days of receiving your order.

↩️  Return Policy

Due to hygiene reasons, we do not accept returns or offer refunds on sleepwear and pajama sets unless the item received is faulty or incorrect.

📷  Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.

📅  Order Cancellation

Orders may only be cancelled before they have been dispatched. Once an order has been shipped, cancellations will not be accepted.

🚚  Delivery

Delivery times may vary depending on your location. We are not responsible for delays caused by courier services or unforeseen circumstances.

💌  Contact Us

For any questions regarding your order, exchanges, or support, please contact us through our social media pages or customer support channels.

thank you for shopping with us.