Policies
♡
a few gentle notes on exchanges, returns, delivery and care, so you always know what to expect when you shop with us.
🔁 Exchange Policy
We only offer exchanges for items that are defective, damaged, or if the wrong item was received. Exchange requests must be made within 3 days of receiving your order.
↩️ Return Policy
Due to hygiene reasons, we do not accept returns or offer refunds on sleepwear and pajama sets unless the item received is faulty or incorrect.
📷 Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.
📅 Order Cancellation
Orders may only be cancelled before they have been dispatched. Once an order has been shipped, cancellations will not be accepted.
🚚 Delivery
Delivery times may vary depending on your location. We are not responsible for delays caused by courier services or unforeseen circumstances.
💌 Contact Us
For any questions regarding your order, exchanges, or support, please contact us through our social media pages or customer support channels.
♡
thank you for shopping with us.